Costa del Sol Fixers technician inspecting water damage on a villa ceiling
Insurance claim support

Property damage? We help you document it, repair it and move forward.

When your property has been damaged, getting clear documentation and a reliable repair estimate can make the insurance process much easier. Costa del Sol Fixers provides on-site inspections, photographic evidence, written reports, repair quotations and professional repair services across the Costa del Sol.

Inspections, written documentation, quotations and repairs from one accountable local team.

One accountable team

One point of contact throughout the claim and repair process

Dealing with property damage can be stressful, especially when you are not permanently based in Spain. We help property owners understand the next practical step, document the visible damage and arrange the appropriate inspection and repair work.

Where Costa del Sol Fixers is contracted and invoices the customer, we remain the customer's primary point of contact for the agreed scope of work. We provide written quotations, updates and invoices through Costa del Sol Fixers.

Clear documentation

Photographs, observations and written information that can support your communication with the insurer.

Written quotations

A clear description of the proposed work and costs before repairs are approved or started.

Professional repairs

Access to the appropriate technicians and trades for the type of damage involved.

One accountable team

One contact for inspection, documentation, quotation, repair coordination, invoicing and follow-up.

What we cover

Property damage we can assist with

Water leaks and escape of water

Leaks from pipes, appliances, bathrooms, kitchens, terraces or building installations.

Damp and moisture damage

Initial inspection of damp, mould, water ingress and visible moisture-related deterioration.

Ceiling and wall damage

Staining, bubbling paint, damaged plaster, cracks and deterioration caused by leaks or impact.

Storm and rain damage

Damage caused by heavy rain, wind, flooding, roof leaks or water entering through terraces and façades.

Plumbing damage

Burst pipes, blocked drainage, leaking fittings and damage connected to plumbing failures.

Electrical damage

Visible electrical faults, damaged installations and issues following water ingress or power incidents.

Air-conditioning damage

Leaks, drainage problems, damaged units and faults that may have caused secondary property damage.

Roof, terrace and exterior damage

Waterproofing failures, damaged tiles, cracked surfaces and exterior water ingress.

Fire and smoke damage

Initial property assessment and access to the relevant trades for cleaning, removal and repair work.

Accidental property damage

Impact damage, broken fixtures, damaged doors, windows, floors, walls and built-in installations.

Not sure whether your situation fits? Send us photos and a short description, and we will advise on the next practical step.

Included services

How we support your insurance-related repair

The exact service depends on the type of damage and the requirements of your insurer. Some cases only require an inspection and written quotation, while others require immediate measures to prevent further damage followed by permanent repairs.

  • On-site property inspection
  • Initial assessment of visible damage
  • Photographic documentation
  • Written inspection or damage report where included in the agreed service
  • Identification of the likely affected area
  • Repair recommendations
  • Itemised or clearly structured repair quotation
  • Emergency damage-limitation measures where available
  • Repair work after customer or insurer approval
  • Before-and-after photographs where relevant
  • Digital invoices and payment documentation
  • Communication with the property owner throughout the work
  • Follow-up if an issue relates to work completed by Costa del Sol Fixers
How it works

Six clear steps.

From the first message to the finished repair — you always know where you stand.

  1. 01
    Tell us what happened

    Send a description, the property location and any available photos or videos.

  2. 02
    We review the information

    We assess the initial information and confirm whether an on-site inspection is required.

  3. 03
    On-site inspection

    A suitable technician attends the property to inspect and document the visible damage.

  4. 04
    Report and quotation

    We provide the agreed documentation and a written quotation for the recommended work.

  5. 05
    Approval

    You submit the documentation to your insurer where applicable and confirm when the work may proceed.

  6. 06
    Repairs and follow-up

    We arrange the approved work, provide updates and issue the relevant invoice and completion documentation.

For urgent leaks or active water ingress, contact us immediately. Preventing further damage may need to happen before the full insurance process is completed.

Important to know

Important information about insurance claims

Costa del Sol Fixers provides property inspections, documentation, quotations and repair services. We are not an insurance company, insurance broker, loss adjuster or legal representative.

The final decision regarding insurance coverage, compensation and approval of repair costs is always made by the customer's insurance provider under the terms of the relevant policy.

Customers should contact their insurer as early as possible and confirm whether prior approval, a specific report, an appointed assessor or an insurer-approved contractor is required before permanent repairs begin.

Emergency measures may still be necessary to protect the property and prevent additional damage. Where possible, photograph and document the condition before emergency work is carried out.

We cannot guarantee that an insurer will reimburse an inspection, report, repair or other cost.

For owners abroad

Support for property owners who are not in Spain

You do not always need to be physically present for us to begin reviewing the situation. Where access can be arranged, we can inspect the property, provide photographs and written updates, prepare a quotation and keep you informed through WhatsApp or email.

  • Multilingual communication
    English, Spanish, Swedish or German.
  • Digital reports and invoices
    Everything sent to you by email or WhatsApp.
  • Photo and progress updates
    Visual evidence at each stage of the work.
Geographic coverage

Insurance-related property assistance across the Costa del Sol

We assist property owners in Málaga, Torremolinos, Benalmádena, Fuengirola, Mijas, Marbella, Benahavís, Estepona, Casares, Manilva, Sotogrande and surrounding areas.

FAQs

Insurance and property damage — common questions

Don't see your question? Send it through the request form — we'll come back to you the same working day, in your language.

Next step

Property damage should be documented before it becomes harder to prove.

Send us the property location, a short description and any available photos. We will review the situation and confirm the most appropriate next step.

Clear communication · Written quotations · Digital documentation · Multilingual support