When the property's in Spain and you aren't.
If you own here but live in the UK, Sweden, Germany, the Netherlands or anywhere else, you already know the awkward bits: the alarm goes off and you can't get there. The cleaner stops replying. The neighbour mentions a damp patch. The pool turns green a week before guests arrive.
We're the team you call instead. We go to the property, check what's actually happening, send you photos, get the quotes, agree the work with you and see it through. You stay informed in your language; we deal with everyone in Spanish on the ground.
Typical things owners hand to us: keyholding and check-ins, pre-arrival cleans and pool prep, ongoing repairs, full renovations managed remotely, dealing with the community administrator, sorting insurance claims, and showing up when something can't wait.
One contact. Four languages. No more 2am Google translating a Spanish text from the porter.
Tell us what you need. We'll take it from there.
Send a few details about the property and the problem. We'll come back the same working day with a clear next step — in English, Spanish, Swedish or German.